The Arizona State Board of Pharmacy is the sole state agency with direct authority over pharmacies and pharmacists — licensing, inspections, and complaint investigations. When a pharmacy mishandles prescriptions, patient records, or dispensing, this is the body meant to hold it accountable.
Complaints documenting a cross-location pattern at Arizona Walgreens and the affiliated Village Medical were filed with the Board (a Complainant Form on Dec 30, 2025; a second complaint opened for the 7000 N 16th St, Phoenix location in Feb 2026). The Board acknowledged the complaints but, as of the documented record (Feb 25, 2026), had issued no written findings, corrective action, or closure.
accountability & access to care — how we grade
Our grade: C. On the case documented across this network so far, the Board did the front-end part of its job — it took the Walgreens/Village Medical complaints and acknowledged them — but months later there was still no written finding, corrective action, or closure. Acknowledgement is not accountability. Graded on the documented record to date; it moves as more of the Board’s enforcement record is added. Opinion and fair comment.
Public officials answer to the public. These are their official public contact channels — we don’t publish personal addresses. Be factual and civil; a specific, sourced concern lands harder than anger.
Board of Pharmacy — Executive Director & public contact
Documented entries cite a source you can check. The assessment block, where present, is clearly-labeled opinion and fair comment on a public official's public conduct. See our methodology.